Staffing and Scheduling Clerk

Position Overview

Under the general direction of the service area's leadership team, Central Service Scheduling or Designate, this position is responsible for ensuring that schedules are created, adequate staffing levels are maintained, and time keeping is accurately implemented into the scheduling and or timekeeping system for the assigned organization unit(s) within a service delivery organization (SDO) as designated. This role is responsible for the development, administration and coordination of staff scheduling and scheduling changes, staff replacement and editing timekeeping data into the information system. The staffing and scheduling clerk will place calls to staff as required to cover the organization’s operational requirements, short and long-term absences and workloads. This position will enter timekeeping data into the timekeeping system and will have responsibilities for maintenance of personnel files, data entry and document processing as it relates to maintenance of electronic data bases, including scheduling systems, HR information systems (HRIS) and recruiting software. This role will also provide administrative support for the service area(s) as it relates to maintaining, updating and executing scheduling changes as per organizational policies and as per the associated collective agreement(s).

Experience

• 3 years’ experience working with a Scheduling and/or timekeeping system such as (SAP, ESP or HRIS system).
• 2 years’ experience providing shift administration and support as it relates to staff scheduling.
• 1-year clerical experience working in a scheduling capacity.
• 1-year experience applying and working within the guidelines of collective agreement(s).
• 2 years’ experience in a business setting providing customer service.
• 1-year experience within a complex 24 hour – 365 day per year scheduling environment preferred.

Education (Degree/Diploma/Certificate)

• Certificate/diploma in business administration, administration, office management, human resources or payroll.
• A combination of relevant education and experience related to the position would be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Demonstrated comprehensive front-line leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

Not Applicable