Casual Dietary Aide

POSITION CLASSIFICATION

Dietary Aide

SELECTION PROCESS

Screening: Candidates will be pre-screened based on education and experience. Eligible candidates will be interviewed.

Interview: Candidates will be interviewed by the Manager of Support Services and Senior Leadership Team.

English Proficiency Test: Candidates will be submitted to an English language test (Writing, Reading, Listening, and Speaking).

The English Proficiency Test is REQUIRED and will be considered a condition of employment, which means that any eligible candidates will be required to first pass testing. The candidates that successfully pass the test will move to stage two of the interview process.  If candidate fails, will no longer be eligible to proceed with interview for position and will not be considered further in the selection process.

References: At least three (3) professional references will be required, and references will be checked prior to hiring.

ACCOUNTABILITY RELATIONSHIP

Manager of Support Services and/or Director of Care or Designate and/or Senior Leadership Team

POSITION SUMMARY

Under the direction of the Manager of Support Services, the Dietary Aide performs duties as assigned within Golden Links Lodge Dietary Department including food preparation, serving and cleaning duties. Tasks include pre-preparation of food items, salad and sandwich production, dish washing, clearing/ setting tables, sweeping and washing floors, unpacking deliveries, etc.  Ensures a safe and clean working environment is maintained.  Refrigerators, storerooms, service areas and equipment are in a clean and sanitary condition. Ensures all food safety and other requirements are maintained, including Manitoba Health Standards for Personal Care Homes

• Works within the framework of Golden Links Lodge’s Mission, Vision and Values, and in accordance with its policies and procedures.
• Respects Residents Rights at all times.

QUALIFICATIONS

1) Education and Experience

• Successful completion of Grade 10 education is required.
• Food Handlers training certificate Level 1 or equivalent required.
• Food service experience is preferred.

2) Other

• Ability to speak, read, write and comprehend fluent English is required.
• Able to carry out duties in a professional manner, working under minimum or no supervision, and in compliance with confidentiality of GLL and its Residents.
• Effective interpersonal and communication skills.
• Good organizational skills.
• Good physical and mental health to meet the demands of the position (i.e. prolonged standing, pushing, pulling, lifting, and bending, etc.).
• Able to operate related equipment and maintain a clean work area.
• Clean, neat appearance, in accordance with GLL dress code.
• Able to accept constructive criticism and to adapt in stressful situations.
• Interested in the elderly, and in working to uphold the concepts of teamwork in caring for the needs of the Residents.
• Able to work to improve food service for facility Residents and staff.
• All hires require a Criminal Record and Adult Abuse Registry check.
• Understands and respects Residents’ rights and privacy.
• Presents a courteous, cooperative and professional manner to both Residents and staff while performing duties.
• Promotes a homelike atmosphere within Golden Links Lodge.

POSITION RESPONSIBILITIES AND DUTIES

1. Food Services

• Portions out food and beverages on meal trays according to menu; loads, delivers, and unloads meal service carts.
• Portions out and serves food and beverages within a dining room and cafeteria operation.
• Ensures mealtime deadlines are met.
• Assist cooks as required.
• Assists in preparation and execution of special event meals and catering functions.
• Operates dispensing machines; puts away and brings out supplies as required.
• Counts, weighs and/ or measures ingredients for assigned food preparation.
• Makes beverages and food items such as tea, coffee and toast; assembles items such as sandwiches and salads.
• Washes, peels and stores vegetables and fruit.
• Assists in maintaining cost control through portion control, careful storage and usage of leftovers, etc.
• Cleans washes and sets tables neatly.  Refills supplies as required.
• Keeps tables clean and tidy.  Refills supplies as required.
• Strips, racks and washes items such as dishes, bins and utensils; operates dishwashing machines; stacks/ stores dishes, utensils.
• Receives deliveries, checking invoice against items received.  Advises supervisor of any damaged, short, or incorrect items.
• Responsible that all foods, including deliveries, are stored appropriately as soon as possible.
• Works to minimize spoilage and waste.
• Unpacks supplies when delivered, organizes storeroom/ refrigerators using the “first in – first out” stock rotation procedure.

2. Nutrition Services

• Serves Residents, staff and visitors in a courteous, friendly and helpful manner.
• Responsible for serving the correct diet to each Resident according to the menu and Resident preferences.
• Promotes Resident independence through appropriate set up assistance in a dignified, safe manner with provision of any assistive devises as required.
• Reports relevant concerns or observations to Supervisor and/ or Nurse.
• Completes tray/ cart set up.  Posts daily menu for Residents.
• Serves water, juice and between meal nourishments to Residents.

3. Sanitation and Safety

• Responsible for cleanliness and sanitation of work area and equipment. 
• Ensures assigned cleaning duties are completed.
• Able to safely operate relevant dietary equipment.
• Works to ensure safety practices and procedures are adhered to; ensuring a safe environment.
• Uses appropriate lifting techniques.
• Reports equipment requiring repair or safety hazards to supervisor.
• Follows Golden Links Lodge Policy and Procedures, not limited to, the fire plan, disaster plan, emergency paging codes, etc. 
• Follows standards outlined in Infection Control, and WHMIS/ MSDS programs.

4. Administration

• Performs assigned clerical duties, answer telephones.
• Works in accordance with Golden Links Lodge policies and procedures.
• Maintains privacy and confidentiality.  Complaint with Protection for Persons in Care legislation.
• Assist with inventory as required.

5. Personal/ Professional Criteria

• Conducts self in a mature, responsible, pleasant manner and displays a positive work ethic.
• Completes work assignments efficiently and effectively.
• Participates in orientation and training of Dietary co-workers as requested.

• Assists others to complete tasks, as workload requires or requested. Functions as part of a

multi-disciplinary team.

• Punctual and adheres to Golden Links Lodge dress code.

• Maintains competency level by attending staff meetings, in-service programs or seminars as required or opportunity arises.
• Maintains a current Food Handlers certificate.

6. Quality Program

• Participates in department Quality Program/ Risk Management program.
• Checks dishwashing machine temperatures daily.  Completes audits as required/ requested.
• Contributes to improving food service for Residents and staff by bringing concerns forward, information sharing and making suggestions for improvement.

SUPERVISION RECEIVED

• Required to work with a minimum of supervision after initial direction.
• Receives directly verbally and/ or in writing (memos, email, etc). and through established work routines and schedules, policies and procedures.

OTHER

• Provides regular communication with supervisor and co-workers as it relates to daily departmental activities, projects and long-term goals of the Department.
• Demonstrates respect for Residents, their family members/ visitors and belongings are required at all times.
• Works as part of the Golden Links Lodge interdisciplinary team.
• Performs other duties as assigned.