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Utilization Specialist - Repost

Requisition ID: 328426 

Position Number: 20047694

Posting End Date: Open Until Filled

City: Winnipeg

Site: WRHA Corporate

Work Location: WRHA Corporate

Department / Unit: Utilization 

Job Stream: Non-Clinical 


Anticipated Start Date: ASAP

FTE: 1.00 

Anticipated Shift: Days;Weekends 

Daily Hours Worked: 7.75

Annual Base Hours: 2015


Salary is commensurate with education and qualifications.


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Supports the coordination of patient flow and related resource utilization within the assigned Service Delivery Organization and across services and sites as required. Also functions as the Care Coordination contact point at the site level for system flow management and performance.


Under the supervision of both the WRHA Lead, Access and Transition, as well as, the SDO Lead, Clinical Health Services/Operations, the incumbent:

  • Assists in the development, planning, and implementation of regional and provincial initiatives which improve patient flow.
  • Develops expertise in Patient Flow Software and Bed Management applications.
  • Maintains a regional approach to education and training in the use of the Patient Flow Software and Bed Management applications.
  • Maintains a regional quality monitoring program related to the use of Patient Flow Software and Bed Management applications.
  • Participates in the planning, implementation, delivery and evaluation of projects and initiatives which relate to achieving operational patient flow performance targets.
  • Maintains access to beds within sites as per regional developed processes.


  • Minimum 5-10 years recent experience working in an acute medical, surgical, or critical care/emergency environment required.
  • Experience in an operational role, particularly with a focus on transition planning and practices preferred.
  • Experience in using computerized applications, including Microsoft products and patient flow software, is preferred.

Education (Degree/Diploma/Certificate)

  • Baccalaureate degree required in a relevant Health Care discipline. 
  • Master's preferred.
  • Education in Lean Six Sigma or equivalent preferred.


  • Current registration with professional association/licensing body required.

Qualifications and Skills

  • Excellent communication and interpersonal skills.
  • Able to function independently, as well as in a team environment.
  • Demonstrated ability to work within a project team environment.
  • Proficiency in concepts related to collaborative practice and inter-professional education and practice.
  • Demonstrated ability to analyze and problem-solve.
  • Must have the ability to work effectively and efficiently with computerized clinical applications.

Physical Requirements

  • Ability to work in all Winnipeg Health Region locations (acute/community/long-term care) and to arrange own transportation.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.


We welcome applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process.

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