Provincial Patient Safety Lead

Position Overview

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba, some province-wide health services, and supports centralized administrative and business functions for Manitoba health organizations. With over 12,000 interdisciplinary employees delivering clinical, preventive and administrative shared services in partnership with over 250 local, regional and provincial health service delivery organizations in urban, rural and remote locations across the province, Shared Health brings Manitobans together to create equitable, safe, accessible, trusted and sustainable pathways to care.

Main Function 
Health Services Integration & Quality supports strategic health-care system alignment by leading the coordinated planning and integration of patient-centred clinical and preventive health care pathways and services to ensure consistent, high-quality patient care that effectively serves the provincial population.

We have opportunities for a Provincial Patient Safety Lead who will build and manage a team of approximately 7-10 staff and an operational budget of approximately $100 thousand to develop an integrated provincial patient safety strategy with consistent processes and reporting across all service delivery organizations, and manage the provincial system for critical incident and occurrence reporting. 

Reporting to the executive director, the  provincial patient safety lead will:

• Cultivate strong working relationships with health leaders to model and support a culture of patient safety.
• Inform new models of care and care pathways with a patient safety perspective.
• Oversee the development of public health system-wide tools, resources and education to improve patient safety. 
• Coordinate multi-organization and/or cross jurisdictional critical incident reviews, and share patient safety learnings to improve health system performance and models of care and prevent future adverse events.
• Promote an integrated system of care that reduces the risk of adverse events as patients move throughout the health system.
• Define, develop and integrate a patient -centred care approach in monitoring and measurement, audit, and analysis.
• Oversee, identify trends, escalate issues and risks, and make recommendations based on investigative audits of clinical activity to ensure compliance with patient safety tools and processes.

The ideal candidates for this position will bring:

Experience

• 7 years progressive experience in health service delivery including program planning, development, and implementation.
• 5 years of experience with patient safety standards and processes for health care facilities.
• 3 years of experience supporting critical incidents investigations within the health services industry.
• 3 years of experience managing people and resources.

Education (Degree/Diploma/Certificate)

• Post-secondary degree in a related field such as healthcare, quality improvement, business or public administration, plus postgraduate certification in patient safety from an accredited education institution is required.
• A postgraduate degree is preferred.

An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.
• Lean Six Sigma certification or equivalent certification in collaborative quality improvement, are certification in project management including organizational change management are assets.

Qualifications and Skills

• Demonstrated comprehensive mid-to-senior leadership capabilities. Shared Health has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 25 pounds.
• Interruptions from key stakeholders are common; the incumbent can schedule dedicated and focused time for planning and concentration.
• Travel to other health care facilities throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle.