Provincial Mental Health & Addictions Flow Specialist

Position Overview

Under the general direction of the Director, Intake Coordination and Crisis Services, and with operational support, guidance and supervision from the Shared Health (SH)/WRHA Mental Health Physician Bed Manager, this position is responsible to:

• Assist with the coordination of the movement of Mental Health (MH) patients from rural areas of the province through the admission, transfer, and discharge processes.
• Liaise with Service Delivery Organizations (SDO) sites/bed coordinators and acute care MH sites/bed coordinators on matters related to the movement of patients from rural areas of the province.
• Participate in the development of guidelines and educational strategies related to the admission, transfer, and discharge of MH patients from rural areas of the province.
• Participate in decision-making that results in an effective admission process and the optimal utilization of facility resources for patients from rural areas of the province.
• Participate in MH flow calls throughout the province.

Experience

• 5 years’ experience working in an acute mental health environment required including:
  • 3 years of experience in an operational role, particularly with a focus on flow optimization and transition planning is preferred.
  • 2 years of experience using computerized applications, such as patient flow software.
  • Experience working in a virtual environment required.

Education (Degree/Diploma/Certificate)

• Post-secondary degree in a relevant health profession from an accredited post-secondary education institution is required.
• Master’s degree is considered to be an asset.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body.

Qualifications and Skills

• Demonstrated staff level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
• Demonstrated ability to work independently as well as within a team environment is required.
• Working in rural areas is considered an asset.
• Demonstrated ability to function in a pivotal role, as facilitator, in the patient admission/discharge/transfer process, working with patient, family, physician, manager, members of the multidisciplinary team, other programs, community resources, etc.
• Demonstrated ability to work with all levels of staff (direct care, multidisciplinary team, management).
• Proficient in concepts related to collaborative practice and inter-professional education and practice.
• Education in Lean Six Sigma or equivalent preferred.
• Demonstrated ability to assess situations and problem-solve effectively.
• Must have the ability to work effectively and efficiently with computerized clinical applications.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg.
• Interruptions to respond to questions from executives, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled.
• Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.
• May be required to work occasional evening or night shifts in order to carry out the duties and responsibilities of the position.