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Priority Home Services Case Coordinator

Requisition ID: 337072 

Position Number: 20028286

Posting End Date: Open Until Filled

City: Winnipeg

Site: WRHA Community Health Services

Work Location: WRHA Community Health Services

Department / Unit: Priority Home Service 

Job Stream: Clinical 


Anticipated Start Date - End Date: 06/05/2023 - 05/31/2024

Reason for Term: Maternity Leave

FTE: 1.00 

Anticipated Shift: Days;Evenings;Weekends 

Daily Hours Worked: 7.25

Annual Base Hours: 1885

Salary: $35.296, $36.499, $37.853, $39.217, $40.666, $42.167, $43.803, $45.524, $47.280, $48.683


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

As a team member of the Priority Home Service, the Case Coordinator will collaborate with the interprofessional hospital team, the primary care home and community team to plan the client’s service plan and to ensure the client receives coordinated, efficient and timely access to client and family centered services.  The Case Coordinator will initiate the referral(s) and the service request for delivery of professional and non-professional services and will continue to coordinate and ensure delivery of services until the client is ready to transition to the regular home care program, or transitions to LTC.


  • Experience as a Case Coordinator in Community Health Services is an asset.
  • Recent, relevant experience and demonstrated competency in community health, home care, and/or primary care / primary health care is required. 

Education (Degree/Diploma/Certificate)

  • BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD, or related health/human service degree required.
  • Recent and relevant continuing professional education in relevant/related clinical area preferred.


  • Valid driver’s license and a vehicle required.
  • Current registration in good standing with relevant college or licensing body in Manitoba.
  • If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications and Skills

  • Understanding of basic rehabilitation practice, principles and philosophy, and strong assessment skills of client function in the context of client home and community preferred.
  • Computer-based knowledge and experience required.
  • Excellent interpersonal, oral and written communication skills, including conflict resolution.
  • Ability to work independently and collaboratively with others in an interprofessional team.
  • Demonstrated ability to prioritize, remain organized, take initiative and work under pressure with strict timelines in high-volume environments.
  • Demonstrated leadership abilities.
  • Excellent professional judgment, critical thinking, clinical reasoning and decision-making skills.
  • Knowledge of The Freedom of Information and Protection of Privacy Act (FIPPA).
  • Knowledge of The Personal Health Information Act (PHIA).

Physical Requirements

  • Must be in good physical and mental health.
  • May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress.
  • May encounter aggressive and/or agitated clients/visitors/staff.
  • Available to work days and weekends. may be required to work evenings.

This term position may end earlier as outlined in your collective agreement.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition


We welcome applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process.

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