NORWEST CO-OP COMMUNITY HEALTH JOB POSTING 

                          Primary Care Assistant

                          0.7 EFT, Permanent Position

Department:                                    Administration

Position:                                            Primary Care Assistant

Anticipated Shift:                            Days, Evenings, Weekends, Stats

Responsible To:                               Manager of Primary Care Operations

Anticipated Start Date:                 As soon as possible

Hourly Salary:                                  $23.217, $23.74, $24.328, $24.946, $25.666, $26.304

Union:                                                CUPE

Position Summary:

NorWest Co-op Community Health is seeking a highly motivated and adaptable Primary Care Assistant with excellent interpersonal and communication skills to join our Walk-In Clinic team. The successful candidate thrives in a fast-paced, high-volume environment, can manage competing priorities, and remains calm, professional, and organized under pressure.

Reporting to the Manager of Primary Care Operations, the successful candidate will support front reception services, front entrance screening, and the delivery of safe, efficient, and high-quality patient care across various NorWest sites. This role requires a strong commitment to customer service, collaboration, and maintaining a respectful and welcoming environment for clients, visitors, and staff.

This position will be scheduled for a 2-week rotation with a combination of evening and weekend shifts. As per CUPE agreement, shifts eligible for both evening and weekend shift premiums:

Key Responsibilities:

• Provide front reception and administrative support for the Walk-In Clinic and Primary Care Teams.
• Conduct front entrance screening and assist with directing clients and visitors.
• Perform a variety of clerical and scheduling functions to support clinic operations.
• Maintain accurate records and ensure confidentiality of client information.
• Contribute to the delivery of safe, efficient, and quality services.
• Participate in workload sharing and provide coverage for team members as required.
• Foster and maintain a respectful, inclusive, and collaborative work environment.

Experience:

• A minimum of two years related healthcare experience required
• Experience in Email and computerized calendars required
• Working knowledge of Accuro electronic medical records preferred