Performance and Monitoring Analyst

Position Overview

Reporting to the Director, Performance and Monitoring, the Performance and Monitoring Analyst supports the Provincial Flow Capacity Dashboard initiative and contributes to quality improvement efforts for clinical service areas and Service Delivery Organizations (SDOs). This is achieved through data gathering, analysis, interpretation, monitoring and evaluation.

The primary responsibility of this role is the ongoing maintenance and enhancement of the Provincial Patient Flow solution. This solution provides real time, validated and standardized data on health system capacity, identifying risk levels across Manitoba’s health care facilities. Working with relevant project stakeholders, the role involves end-to-end support of the solution, including data modeling/infrastructure and data visualizations within the Microsoft Fabric and Power BI environment.

Other functions of the role may include:

• Providing analytical support for the development of business cases and/or opportunity analysis for potential process improvement initiatives.
• Assisting in the creation of measurement, monitoring and reporting plans for approved quality improvement projects by providing data analysis and interpretation.
• Developing and delivering reports and monitoring processes for clinical service areas.
• Analyzing large and complex health system data sets to identify provincial trends, national comparisons, dependencies, and patterns that inform health outcomes and support quality improvement in alignment with the Provincial Clinical Plan.
• Researching and consolidating data and information from a variety of sources, preparing reports using diverse methods and tools to produce outputs in a user-friendly format.
• Supporting the development of key performance indicators (KPIs) that are related to quality and performance improvement initiatives.
• Assisting clinical and administrative leadership by analyzing, reporting, monitoring and interpreting data to support evidence-informed decision-making and sustainable, high-quality patient care.

Working collaboratively as assigned within a dynamic, team-based environment – and with a strong client-centric mindset - this position may be assigned to support various operational or planning activities with a focus on provincial clinical services and process improvement initiatives.

The outcomes of this role will contribute to system-level improvement across the health system in areas such as:

• Patient flow and hospital patient occupancy trends
• Models of care, care pathways, sustainable approaches to care delivery
• Clinical guidelines and standards
• Patient experience and engagement
• Accreditation readiness and support
• Patient safety and quality of care
• Workforce planning and requirements
• Health outcomes at both individual and population levels

Experience

• 3 years of experience in health information environment with direct involvement in information analysis and reporting, report development, data management and the promotion of data quality and integrity.
• 3 years of experience working with large or complex data sets, preferably health administrative, clinical or financial data systems (e.g., ADT/EPR, DAD, EDIS, Physician Billings, CCRS, NRS, SAP, MIS, etc.).
• 2 years of experience with enterprise data modeling and data flows, preferably within the Microsoft Fabric or cloud environment is considered an asset.
• 2 years of experience with business transformation and/or organization change projects.
• Experience with research and evaluation of health services is considered a desired asset.

Education (Degree/Diploma/Certificate)

• Post-secondary certificate or diploma in a relevant discipline such as computer sciences, economics, epidemiology, sciences, mathematics, statistics, commerce, business analysis, data management or health information management from an accredited post-secondary education institution.
• Post-secondary degree in a relevant discipline would be considered an asset.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing with an associated regulatory body as appropriate.

Qualifications and Skills

• Demonstrated mid-level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
• Proficiency in the use of programming languages to drive data flows (Python/Spark preferred).
• Proficiency in the use of cloud hosted business intelligence tools at an enterprise level (Fabric/Power BI preferred).
• Demonstrated knowledge and direct experience performing data retrieval and transformation including use of structure query language (SQL) considered an asset.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg.
• Interruptions to respond to questions are common; incumbent can schedule dedicated and focused time for planning and concentration.
• Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle.