Payroll CSR - Regional - Overpayments
Requisition ID: 399407
Position Number: 21000319
Posting End Date: March 26, 2026
City: Winnipeg
Employer: Shared Health
Site: Shared Health - SH Corporate HRSS
Department / Unit: SH HR Shared Services Overpayments
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 04/06/2026
FTE: 1.00
Anticipated Shift: Days
Work Arrangement: Hybrid
Daily Hours Worked: 7.50
Annual Base Hours: 2015
Salary is commensurate with education and qualifications.
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
Reporting directly to the Manager of PHRSS Payroll and Benefits, the incumbent is responsible for preparing overpayment packages and developing prevention strategies to reduce overpayments within the Province of Manitoba Healthcare Employer Organizations. Duties include: extracting data from multiple systems, preparing information packages, providing support to the sites, working with employees to obtain repayments, auditing data, reporting, coaching, and training to sites and participating on special projects as required.
The incumbent will conduct investigations using data from within the payroll systems and apply all union and non-union overpayment and repayment guidelines, including the varied processes in dealing with multiple Collective Agreements.
Experience
- Minimum three (3) years of experience working with a computerized Payroll system required.
- SAP and QHR enterprise system experience (preferred).
Education (Degree/Diploma/Certificate)
- Complete high school education, Manitoba Standards, required.
- Successful completion of the Canadian Payroll Association Management Certificate Program or equivalent education from a recognized Business Certificate with emphasis in accounting required.
SPECIAL TRAINING:
- Proficiency in the use of multiple Payroll and Benefit Enterprise Information systems.
Certification/Licensure/Registration
- Canadian Payroll Association Management Certificate (preferred).
Qualifications and Skills
- Must have experience within both a union and non-union environment.
- Proficiency in the use of Microsoft Office required.
- Excellent written and oral English communication skills.
- Must have excellent customer service skills and be able to assist customers and deal with related documentations using a high degree of privacy and confidentiality.
- Must be able to prioritize work flow and have ability to work independently as well as and effective member of the overall payroll team.
Physical Requirements
- Must be able to work effectively while under deadline pressures in a fast-paced environment.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
