Nurse 2 - Provincial Health Contact Centre
Requisition ID: 397586
Position Number: 20052497
Posting End Date: February 27, 2026
City: Winnipeg
Employer: Misericordia Health Centre
Site: Misericordia Health Centre - Misericordia Health Centre
Department / Unit: Health Links - PHCC
Job Stream: Clinical
Union: MNU
Anticipated Start Date - End Date: 03/02/2026 - 06/27/2027
Reason for Term: Maternity Leave
FTE: 0.70
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 8.00
Annual Base Hours: 2015
Salary: $41.733, $43.191, $44.652, $46.173, $47.665, $49.208, $50.191, $51.196
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
Answers calls 24 hours/day, 7 days/week performing assessments and providing clinical support services.
- Provides professional assessment of callers need(s), basic health related information, assistance with decision-making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification/referral and follow-up. Uses education, experience, approved written protocols/criteria and the nursing process to provide service.
- Documents demographic data and caller encounter on the electronic health record. Understands and practices principles of client empowerment and health promotion.
- Intake Nurse processes new home care program nursing referrals from community sources such as physicians, walk-in clinics, outpatient departments, hospitals out-of-of province or country for Manitobans who have received health care in Manitoba.
- After Hours Nurse provides home care nurses with assistance with problem-solving concerning operational and clinical issues after hours.
Experience
- A minimum of three (3) to five (5) years of relevant clinical experience in a community setting required.
- Previous related work experience in Home Care environment an asset.
- Experience working in a protocol driven environment.
Education (Degree/Diploma/Certificate)
- Graduate of an approved Registered Nursing education program required.
- Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.
Certification/Licensure/Registration
- Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
- Active participation in professional associations e.g. Association of Registered Nurses of Manitoba (ARNM) preferred.
Qualifications and Skills
- Fluency in English required, in French desired, and other languages an asset.
- Computer skills required.
- Scope of practice as documented in the Regulated Health Professions Act (RHPA).
- Strong communication and interpersonal skills.
- Excellent communication and advanced triage and assessment skills required.
- Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.
- Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, the PHCC and the nursing profession.
Physical Requirements
- Physical health to meet the requirements of the position.
This term position may end earlier as outlined in your collective agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
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Medical, EMR, Nursing, Home Care, Public Health, Healthcare
