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Manager - Patient Care Facility

Requisition ID: 348175  

Position Number: 20052775

Posting End Date: Open Until Filled

City: Winnipeg

Site: Grace Hospital

Department / Unit: Patient Care Administration  

Job Stream: Clinical Support  

Union: Exempt-OT

Anticipated Start Date: November 25, 2023

FTE: Casual  

Anticipated Shift: Days;Evenings;Nights;Weekends 

Daily Hours Worked: 7.75

Annual Base Hours: 2015


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.


Position Overview

The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services leadership team is not available.


Reporting to the Clinical Leadership, this position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the service delivery organization (SDO) i.e. Financial Sustainability, Patient Flow, Patient Experience, Quality/Safety, Staff Engagement and will:

  • Ensure strong communication pathways between onsite staff, scheduling and managers.
  • Reassign staff or request unit/department to provide service to care for patients/residents/clients.
  • Foster/facilitate interdisciplinary, collaborative relationships to ensure a high standard of patient/resident/client care through modelling care and service with compassion and respect.
  • Support system flow by facilitating transfers to and from other facilities based on capacity management protocols and patient/resident/client needs.
  • Make decisions and ensure availability of staff based on sick calls and required short term scheduling impacts to maintain safe operation of clinical services including working with agencies.
  • Support implementation and change initiatives.
  • Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways.
  • As required and in collaboration with appropriate management personnel, will plan, coordinate and supervise work of outside contractors.


NOTE: The position is onsite OR a mix of offsite/onsite to cover a local geographical area(s) within a region. The hours cover a mix of evenings/weekends/nights/statutory holidays and opportunities to provide relief on day shift.


  • 3 - 5 years of leadership experience in a patient/resident/client care setting.

Education (Degree/Diploma/Certificate)

  • Post-secondary degree in a relevant health discipline from an accredited post-secondary education institution is required.
  • An equivalent combination of education and experience may be considered.


  • Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills

Physical Requirements

  • Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg (25 pounds).
  • The incumbent must prioritize dedicated and focused time for planning and concentration.
  • Travel to other health care facilities within the SDO may be required. A valid Class 5 Manitoba driver’s license and access to a personal motor vehicle is required.



This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Job Segment: Patient Care, Nursing, Public Health, Medical, Healthcare