Manager, Provincial Wellbeing

Position Overview

This is an exciting time for Manitoba health care. Manitoba’s health system is currently in transition with changes aimed at improving the quality, accessibility and efficiency of health care services throughout Manitoba.

As part of the Shared Health Workforce team, the Wellbeing Center of Expertise will develop, implement and evaluate a multi-year “made in Manitoba” provincial workplace wellbeing strategy to instill a holistic culture of wellbeing, psychological safety, belonging, equity, and meaningful connection through five inter-dependent pillars: People First, Instill Belonging, Foster Purpose, Inspiring Leaders, Intentional Organizational Action, and Organizational Sustainability.

Main Function

Reporting to the Executive Director, Provincial Wellbeing, the Provincial Wellbeing Manager will be responsible for the implementation and management of operations, programming and workforce planning including recruitment, retention and professional development within the Provincial Wellbeing Program. In collaboration with the Executive Director and Wellbeing Leaders, the Provincial Wellbeing Manager ensures the creation of and adherence to the processes and procedures that support the work of the Provincial Wellbeing Program. The Provincial Wellbeing Manager will collaborate with leadership on the development and implementation of provincial wellbeing initiatives, prevention strategies, and policies that will promote the holistic wellbeing of Manitoba’s healthcare workforce. The goal of these initiatives will be to build provincial capacity in responding to crisis, promoting recovery, fostering awareness of mental health supports, and enabling wellbeing along a continuum programming and workforce planning.

As a member of the leadership team, the Provincial Wellbeing Manager values an interdisciplinary approach and works collaboratively with various stakeholders including Service Delivery Organizations, Occupational and Environmental Safety & Health (OESH), Shared Health, Manitoba Health, and other health providers.

• SUPERVISORY RESPONSIBILITIES
  Responsible for the hiring and oversight of, and development planning for the Wellbeing Leaders.
  Leading and coordinating the execution of the provincial wellbeing strategy in collaboration with the Executive Director, Wellbeing Leaders, and Service Delivery Organizations.
  Assists with the development, implementation, and delivery of a consistent and sustainable Provincial Critical Incident Stress Response Program across a full continuum of services and education.  
  Leads with the development, review and improvement of guidelines and procedures that underpin the work of the Provincial Wellbeing Program, ensuring compliance with Shared Health standards and privacy legislation.
  Assists the Provincial Wellbeing leadership with program planning for and implementation of the delivery of efficient and high-quality services.
  Supports an interdisciplinary approach to meeting health care needs, facilitating cross-program collaboration with Provincial Wellbeing services, as appropriate. 
  Fosters an environment that values quality and safety (including cultural safety), encourages improvement and welcomes new ideas.
  Prepares reports and presentations for the Executive Director/Leadership, the Board of Directors and funding bodies.

This Role requires scheduling flexibility, occasional evening/weekend work, limited travel and participation in an on-call rotation.

Experience

• Minimum of 7 years' experience working in the healthcare delivery system and/or in a directly related role in healthcare with 2 years managerial experience and a successful track record of management and supervision of interdisciplinary teams in health care, mental health, public health, health promotion, health care administration in either the private or public sector.
• Experience in clinical consultation with clinicians and teams.
• Demonstrated experience in program management including planning, budgeting, change leadership, evaluation, reporting, tracking and developing detailed work plans, budgets, and schedules.
• Previous clinical experience and training in providing trauma informed, systemic, strength-based approaches, and experience in providing the full continuum of Critical Incident Stress Response in both a group and individual setting.
• Experience in providing high level consultation with senior leadership and HR.
• Strong clinical knowledge of mental health interventions, trauma, workplace stress, operational stress injuries, psychological safety in the workplace, and mental health and wellness.
• Experience and knowledge with the delivery of services and programs that foster equity, diversity, inclusion.
• Experience and demonstrated sensitivity in collaborating with Indigenous Peoples and culturally diverse populations. 
• Experience with providing psychological supports to individuals and groups, both in person and virtually. 
• Familiarity with Manitoba’s public health care system and services.

Education (Degree/Diploma/Certificate)

• Master's degree in Social Work, Psychology, Nursing, or other related healthcare discipline preferred.
• Undergraduate degree in Social Work, Psychology, Nursing, or other related healthcare discipline and relevant experience may be considered.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.
• A valid Manitoba driver’s license and use of a personal motor vehicle is required.

Qualifications and Skills

• Intermediate skills in MS Outlook, Word, Excel and PowerPoint and virtual platforms (i.e. Microsoft Teams) required.
  Understanding of adult education delivery and program development.
  Proven ability to build and lead teams in changing working environments.
• Strong and compassionate people leadership skills with the ability to facilitate and negotiate using consultative decision-making processes, foster trust, maintain positive working relationships, and encourage diverse perspectives.
• Ability to conceptualize systemically the multi-faceted and dynamic nature of wellbeing within the broader healthcare ecosystem.
• Demonstrated ability to implement and develop innovative programs and manage programs within the healthcare system, including the development of provincial standards, policies, processes, procedures, and supporting documentation.
• Ability to integrate alternative approaches or practices from among diverse perspectives e.g. Indigenous practices, ceremony, and healing practices.
• Demonstrated effectiveness in change management, with an ability to lead and influence interdisciplinary healthcare professionals at all levels.
• Strong understanding of the value and importance of cross-team collaboration with the ability to act as a consultative partner with various stakeholders.
• Strong coaching and facilitation skills including development and delivery of training to professional audiences and commitment to the growth, development, and support of colleagues through communities of practice or employee resource groups.
• Strong clinical skills including consultation, assessment, Critical Incident Stress Response, and trauma-informed care.
• Strong working knowledge of associated evidence-based best practices and advanced training in Critical Incident Stress Response (CISR) including mental health, trauma, and CISR response and support systems.
• Ability to exercise high level clinical practice, empathy, and sound judgement in relation to sensitive and confidential matters and information.
• Ability to work with front line employees with diverse life experiences with a demonstrated understanding of the impacts of marginalization on wellbeing.
• Strong organizational skills with the ability to prioritize and be adaptable to changing priorities as needed. 
  Strong written and verbal communication skills to effectively communicate with diverse stakeholders at all levels.
• Competence in an Indigenous language and/or knowledge/lived experience in Indigenous customs, traditions, and values is an asset.
• Will be required to complete cultural safety training, including specific Indigenous cultural awareness training, required by the employer.
• Fluency in English and bilingualism in French an asset.
• The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• May be required to work safely in a typical computerized office environment with frequent meetings. 
• May be required to travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle. 
• Some evening/weekend work may be required.