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Informatics Specialist - Pharmacy

Requisition ID: 314845 

Position Number: 20001844

Posting End Date: Open Until Filled

City: Flexible in Manitoba

Site: Shared Health

Work Location: Digital Health Air Canada

Department / Unit: Digital Health Informatics 

Job Stream: Clinical Support 

Union: SH Exempt-OT

Anticipated Start Date: 06/20/2022 

FTE: 1.00 

Anticipated Shift: Days 

Daily Hours Worked: 7.75

Annual Base Hours: 2015


Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

The Manitoba e-Health program vision is that:

Manitoba e-Health responds to health information needs through the effective and efficient use of information management processes, tools and technologies

Manitoba e-Health leads by being a supportive catalyst for change, changing not just the information technology, but also the clinical and business processes that applications and systems support

Under the mandate of this vision, the Manitoba e-Health Clinical Informatics Specialist – Pharmacy participates on Manitoba e-Health projects to support clinical process transformation and provides operational support to current implementations. 

Main Function:

Reporting to the Manitoba e-Health Clinical Informatics Manager, and as part of a team of clinical analysts within Manitoba e-Health Services, with a matrix reporting relationship to a project manager, the incumbent provides pharmacy expertise to the clinical analysis effort on Manitoba e-Health Services projects, working directly with customer leadership to:

  • Provide operational support to current implementations
  • Lead the analysis, redesign and documentation, of clinical processes and subsequent documents
  • Facilitate the elicitation, documentation and management of clinical and business functional and information requirements
  • Facilitate the definition of operational and system management requirements
  • Guide the development and execution of test plans
  • Lead the development and execution of training plans
  • Identify all stakeholders who will be affected by the changes identified in the project
  • Assess stakeholder readiness for these changes
  • Develops, in consultation with the Manitoba e-Health Change Management Specialist, clinical adoption strategies and detailed change management plans
  • Lead change management and clinical adoption activities across all aspects of the project
  • Facilitate the coaching of clinical leaders in change management principles and their practical application in a project context
  • Facilitate clinical adoption support at the time of implementation and manage adoption obstacles as they arise


The following experience is required:

  • At least 5 years' experience in hospital pharmacy practice 
  • 3 or more years experience in healthcare management
  • Knowledge of clinical pharmacy systems used in patient care and the associated information flow
  • Experience working with a major project is an asset
  • Experience with workflow process transformation and organizational change management

Education (Degree/Diploma/Certificate)

  • Bachelor of Science in Pharmacy or equivalent undergraduate pharmacy degree is required
  • Post-graduate education/training in a relevant field of study and/or completion of a hospital residency program is preferred
  • Formal education in Business Administration, Computer Science, Project Management or a related field an asset


  • Licensed, or eligible for licensure, as a pharmacist in the Province of Manitoba
  • Membership in the Canadian Society of Hospital Pharmacists is required
  • Valid driver’s license required

Qualifications and Skills

  • Strong group facilitation skills
  • Strong oral and written communication skills, including presentation and instructional skills
  • Demonstrated analytical and problem-solving skills
  • Experienced and comfortable consulting with senior management
  • Computer literacy, as a user of desktop tools, is essential


We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.


Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.


Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.


We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Job Segment: Pharmacy, Patient Care, Healthcare