Indigenous Coordinator - HSC Adult Emergency Department Community Hub

Position Overview

Reporting to the  Manager, Health Services - Indigenous Health, the Indigenous Community Hub Coordinator provides operational support to ensure the effective delivery of Health Services within the Health Sciences Centre (HSC) Emergency Department Community Hub. The role focuses on coordinating health and human services for patients, identifying and addressing barriers to care, and supporting culturally safe, patient-centred service delivery withing the Adult Emergency Department. Working collaboratively with multidisciplinary teams, hospital staff, community partners, and Indigenous communities, the Indigenous Community Hub Coordinator supports case management, staff coordination, reporting, and program activities while fostering a safe, respectful, and collaborative work environment. The position also ensures compliance with privacy, safety, and health regulations and contributes to ongoing program development and improvement.

Main Function:

Under the day-to-day operational direction of Manger, Health Services - Indigenous Health, and general accountability to Shared Health Indigenous Lead - Indigenous Health Programs, and while demonstrating a commitment to the Mission, Values and Management Philosophy of Shared Health the Indigenous Community Hub Coordinator is responsible for ensuring the efficient and effective functioning of the Health Services program , planning and coordinating health and human services affecting patients. The coordinator will identify pathways to community programming, liaise with external partners/agencies/organizations to support patients presenting to the emergency department and coordinate external resource support and referrals to partner agencies based on patient/client needs. The coordinator will supervise the ED Community Hub staff (Resource Workers & Spiritual/Cultural Care Providers).

THIS IS A DESIGNATED INDIGENOUS COMPETITION, OPEN TO INDIGENOUS APPLICANTS. Applicants are required to self-declare and those selected for an interview will be asked interview questions related to the designation.

Shared Health is committed to equity in our hiring and employment practices. This includes a commitment to increasing representation of Indigenous people at all levels of our workforce. We encourage Indigenous individuals to apply and/or to contact the Indigenous Health Team / Lead or Indigenous HR Lead at indigenoushr@sharedhealthmb.ca.

Experience

• Minimum of three (3) years supervisory/administrative experience working with the Indigenous community in a healthcare related field.
• Experience working with provincial Indigenous governments, organizations and agencies such as First Nations, Tribal Councils, Manitoba Inuit Association, Manitoba Métis Federation, Urban Indigenous Associations, Assembly of Manitoba Chiefs, Southern Chiefs’ Organization (SCO) and Manitoba Keewatinowi Okimakanak (MKO).
• Experience with, or knowledge of, applying an Indigenous lens to health operations and exploring ways to provide culturally safe care and to offer traditional Indigenous healing practices as part of health services delivery.
• Lived experience and understanding of Indigenous healthcare priorities and practices, including First Nations, Inuit and Métis cultures, protocols, traditions, values, and rights to self-determination.
• Experience in or knowledge of Indigenous Services Canada (ISC) and the relationship between ISC and the Manitoba health care system.
• Proficient in written and verbal communication and collaboration, adept at building relationships with Indigenous partners. 
• Skilled in developing and presenting findings to varied audiences.
• Experience in Manitoba’s public health care system and services.

Education (Degree/Diploma/Certificate)

• Bachelor’s degree in Social Work or relevant social science discipline.
• Completion of Indigenous cultural safety and anti-racism training.
• An equivalent combination of education and experience may be considered in lieu of the above.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of Indigenous languages is an asset.
• Strong and culturally relevant communication, interpersonal, analytical, organizational, and leadership skills.
• Demonstrated ability to relate effectively to a variety of people from diverse backgrounds.
• Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts.
• Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
• Thorough knowledge of Windows based programs (Microsoft Word, Excel, PowerPoint, Outlook) and Internet.
• Knowledge or familiarity with Indigenous health issues, population health, and health status of citizens in Manitoba.
• Knowledge of the Manitoba health care system, federal health care system, provincial and federal governance, and leadership models.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per Truth and Reconciliation Calls to Action (2015) and Manitoba’s Path to Reconciliation Act (2016).
• Understanding and commitment to the articles set out in the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) as a framework for truth and reconciliation.
• Knowledge of Indigenous cultural safety and anti-racism actions, inquests and reports, e.g., Jordan’s Principle, Joyce’s Principle and Brian Sinclair Inquest.
• Demonstrated knowledge of ethical principles and cultural protocols in interactions with Indigenous partners and organizations.
• Knowledge of the Manitoba health care system, federal health care system, provincial and federal governance, and leadership models.

Physical Requirements

• Work is primarily in an office environment.
• Must be able to handle multiple priorities and competing demands.