IT Support Technician

Requisition ID: 385241   

Posting End Date: August 1, 2025

City: Winnipeg

Employer: Klinic Community Health

Site: Klinic Community Health -

Department / Unit: Administration  

Posting Category: Non-Clinical  

Union: Exempt

Anticipated Start Date: ASAP

FTE: 1.0  

Anticipated Shift: Days; Evenings; Weekends 

Daily Hours Worked: 8 

Annual Base Hours: 2080

Klinic Community Heath is a pro-choice community health centre that provides primary care, education and counselling services to our local community and throughout Manitoba. Driven by our vision of creating healthy and engaged communities, we promote health and quality of life for people of every age, background, ethnicity, gender identity and socio-economic circumstances. Rooted in social justice values, we believe that everyone deserves quality care, support and respect.

POSITION SUMMARY

Reporting to the Manager, Systems and Support, the IT Support Technician plays a critical role in ensuring the smooth operation of Klinic’s technology infrastructure. This position provides front-line technical support to end-users across the organization, including clinical, administrative, and outreach teams. The technician is responsible for diagnosing and resolving hardware, software, and network issues, both remotely and on-site, to minimize downtime and maintain high levels of user satisfaction.

The role involves configuring and deploying workstations, mobile devices, and peripheral equipment; supporting user access to systems and applications; and maintaining accurate documentation of support activities and IT assets. The technician also assists with onboarding and offboarding processes, ensuring that staff have the necessary tools and access to perform their roles securely and efficiently.

In addition to day-to-day support, the IT Support Technician contributes to the upkeep of the server room, monitors system performance, and escalates complex issues to senior IT staff or external vendors as needed. The role requires a strong understanding of privacy and security protocols, particularly in a healthcare setting, and adherence to Klinic IT policies.

Scheduling flexibility may be required, including evening and weekend work, as well as limited travel to support satellite locations or off-site events.

If you are interested in learning more about this exciting opportunity, please visit Klinic's website Careers - Klinic Community Health   to view the full job description. Note that an equivalent combination of education and experience may be considered. Applicants claiming equivalency are required to explain in their cover letter how their education and experience meet the required qualifications.

SALARY RANGE               $52,000 to $66,560 per year

APPLICATION PROCESS

• Application Deadline: August 1, 2025

• E-mail resume and cover letter to:  jobs@klinic.mb.ca
• Please note “Job Posting #2025-061- in the email subject line

Klinic is committed to working towards having a more equitable and diverse work force at all levels of our organization. We welcome and encourage persons who reflect the diversity of the communities we serve to apply, those who identify as Indigenous, Black, Persons of Colour, 2SLBGTQQIA+, and /or those living with disabilities. Applicants are invited to self-declare in their cover letter.

Accommodations are available upon request during the assessment and selection process. Applicants are asked to please self-declare in their cover letter.

Thank you for your interest. Only candidates selected for an interview will be contacted.