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Health Information Correspondent

Requisition ID: 360810  

Position Number: 20009904

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Shared Health 

Site: Health Sciences Centre 

Department / Unit: Hlth Information Correspondence  

Job Stream: Clinical Support  

Union: CUPE 

Anticipated Start Date - End Date: 06/14/2024  - 3/31/2025

Reason for Term:

FTE: 1.00  

Anticipated Shift: Days 

Work Arrangement: In Person  

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $22.568, $23.244, $23.940, $24.661, $25.399, $26.161


Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.


Position Overview

Reporting to the Director, the incumbent is responsible for accepting, screening and responding to written, telephone or personal requests for health information from HSC health records in accordance with HSC approved policies and guidelines and/or statutory legislation. Accepts subpoenas for HSC health records, prepares health records for court and attends court to testify in the capacity of custodian of the health record. Accepts and responds to court orders and search warrants for health records, providing appropriate information on the health record. Receives, processes and co-ordinates with physicians, other health care disciplines and patients wishing to access their health records. Processes a defined number of requests in order to meet a minimum daily set quota.


  • Two years’ experience handling and releasing confidential patient information from hospital health records, including attendance at court as the custodian of the health record, required.

Education (Degree/Diploma/Certificate)

  • Complete high school education, Manitoba standards, required.
  • Successful completion of an accredited Health Record Technician, Health Information Technologist, Health Information Management (HIM) or Health Records Administrator program required.


  • Active member of the Canadian Health Information Management Association (CHIMA) required.

Qualifications and Skills

  • Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
  • Typing 50 wpm and demonstrated proficiency in the use of Microsoft (Word, Excel, and Access) required.
  • Excellent oral, written and organizational skills required.
  • Must possess a sound understanding of the principles of confidentiality and release of medical information with the ability to interpret same to Administration, medical staff, other hospital disciplines, patients, lawyers, police, social agencies, insurance agencies and the public in accordance with current hospital policy and legislation.

Physical Requirements

  • Frequent interruptions, occasional travel.



This term position may end earlier as outlined in your collective agreement.


We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.


Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.


Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.


We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Job Segment: Medical, Healthcare