Director - Provincial & Shared Health Facility Management Operations

Position Overview

Capital, Clinical Engineering and Facilities Management (C, CE & FM) provides the capital planning and project delivery for healthcare projects across Manitoba’s healthcare system as well as leading facilities management (FM). FM includes the operations and standards related to environmental services/housekeeping (EvS), environmental sustainability, energy/utility management, maintenance services and infrastructure engineering and support. The planning function coordinates a multi year capital plan aligning with approved clinical and preventive services plan. Project delivery services includes project design, construction administration, move and occupancy planning. Additionally, the FM services provides and coordinates FM and other facility services (such as security, supply chain, food services, etc.) are provided directly for Shared Health’s facilities including the directly Shared Health managed mental health and addiction facilities including Selkirk Mental Health Centre, Manitoba Adolescent Treatment Centre, etc.), the Healthcare Centre Excellence (HCCE) and other owned and leased facilities (with the exception of Health Sciences Centre which reports within HSC).

The incumbent provides Provincial standards leadership and services as well as provides to SH FM Operations management as follows: FM:

1. Manages the FM services for Shared Health managed sites, except HSC Winnipeg including Maintenance, EvS, Security, Fire Safety, as well as coordinating other facility support services such as supply and distribution, food services, etc. for some sites.
2. Provides Provincial leadership to Shared Health FM in the following areas:
   • Provincial FM Operations & Maintenance
   • Provincial Environmental Services Committee,
   • Provincial Infection Prevention & Control during Construction, Renovation, Maintenance and Design Committee
   • Fire Safety (for SH and WRHA) and coordinating Provincial level standards.
3. Manages Provincial SH FM services, including:
   • Provincial Maintenance Management System (cloud-based TMA) support for all SDO’s.
   • Coordinates the provincial Service Delivery Organization (SDO) FM representation for service and supply chain working groups related to provincial FM priorities.
   • Coordinates a provincial healthcare emergency maintenance repair material inventory sharing and resource system.

MAIN FUNCTION:
Under the general direction of the Executive Director: Capital, Clinical Engineering & Facilities Management, the incumbent is responsible for providing FM Operations for Shared Health sites (not including HSC), including Mental Health and Addiction sites (e.g. SMHC, MATC, AFM), the Healthcare Centre Excellence and other Shared Health owned and leased sites. Develops and leads the SH FM Operations team to deliver Shared Health activities including maintenance, EvS, security, fire safety, and other direct FM services, as well as coordinating other site-specific facility support services including supply chain, food services, etc. related to these facilities. Coordinates the operational aspects of Shared Health (non-HSC) space management, signage and move management. Oversees SH (non-HSC) and WRHA’s fire safety program and leverages that expertise to coordinate provincial level standards, guidelines, processes and training.

Experience

• Five years’ experience in management and support of material and human resources in a heavily unionized environment.
• Previous experience specifically dealing with the coordination of support functions such as: maintenance logistics; material management; technical, safety and fire safety training; and human resource management.
• Human resource management experience should include: collective agreement interpretation, interviewing, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring.

Education (Degree/Diploma/Certificate)

• Completion of a Bachelor’s degree in Engineering, Technology, Business, or a relevant combination of training and experience.
• Completion of a Health Services Management course or a technical diploma in a relevant field would be an asset.

SPECIAL TRAINING:

• Knowledge of labour law, workplace safety and health regulations, and building and fire codes.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills

• General knowledge of personal computer operations required (Windows and a networked environment).
• Demonstrated abilities in documentation systems and processes which support effective human resource and personnel issues within the unionized environment.
• Experience developing and maintaining current and accurate records (paper and electronic) in relation to personnel issues.
• Experience using computerized support systems for business and facility management environment preferred.
• Demonstrated leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings.
• Ability to perform the essential physical requirements of the position.
• Interruptions from key stakeholders are common; dedicated and focused time for planning and concentration can be scheduled.
• Regular travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.
• Some evening/weekend work may be required.