Director - Operations - Indigenous Health

Position Overview

The Director Operations - Indigenous Health guides Shared Health operations teams with embracing an Indigenous patient, family and community centered approach. Champions among operations teams the advancement of Truth and Reconciliation, such as the UN Declaration on the Rights of Indigenous People, Calls to Action, and Calls to Justice. This position is responsible for directing multiple operational improvements within a range of service areas, departments, clinical specialties, and provincial clinical services. This position directs the operationalization of policies, programs and services related to Indigenous health care. Furthermore, this position collaborates internally with Shared Health operations teams to strengthen their relationships with Indigenous governments, partners, organizations and communities involved in health services delivery in Manitoba. Directs the implementation of Indigenous health related policies, programs and initiatives that promote equitable access and culturally safe care.  Supports the implementation of the Indigenous Health Operating Model (IHOM) through operational actions.

THIS IS A DESIGNATED INDIGENOUS COMPETITION THAT IS OPEN TO INDIGENOUS APPLICANTS. Proof of ancestry will be requested, and those selected for an interview will be asked related questions.

Experience

• Seven years of experience working in the healthcare delivery system and/or in a directly related role in healthcare.
• Experience in Manitoba’s public health care system and services.
• Understanding of applying the standards established by Accreditation Canada (AC) and the Health Standards Organization (HSO) from an Indigenous lens.
• Experience working with provincial Indigenous governments, partners, organizations and communities, such as First Nations, Tribal Councils, Manitoba Inuit Association, Manitoba Métis Federation and urban Indigenous organizations.
• Experience in or knowledge of Indigenous Services Canada (ISC) and the relationship between ISC and the Manitoba health care system.
• Experience with, or knowledge of, applying an Indigenous lens to health operations and exploring ways to provide culturally safe care and to offer traditional Indigenous healing practices as part of health services delivery.
• Demonstrated experience in identifying key performance indicators and conducting comprehensive benefits analysis with respect to Indigenous health.

Education (Degree/Diploma/Certificate)

• A degree in Indigenous studies, health sciences, social sciences, business administration, or another relevant field required.
• A relevant combination of education, experience and competencies will be considered.

Certification/Licensure/Registration

• Current registration with a recognized professional body, where applicable.

Qualifications and Skills

• Demonstrated knowledge of Canadian colonial impacts on Indigenous people in health and social contexts.
• Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
• Understanding of, and commitment to, the articles in the United Nations Declaration on the Rights of Indigenous Peoples (2019) and the shared responsibility of creating lasting and meaningful reconciliation in Canada as per Truth and Reconciliation Calls to Action (2015) and Manitoba’s Path to Reconciliation Act (2016).
• Understanding of, and commitment to, the articles set out in the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) as framework for reconciliation.
• Demonstrated knowledge, understanding and application of cultural safety and anti-racism priorities within healthcare, e.g., Jordon’s Principle, Joyce’s Principle, and Brian Sinclair Inquest.
• Experience working with Indigenous (First Nations, Métis and Inuit) governments, partners, organizations and communities.
• Proficient in communication, collaboration and negotiation, adept at building relationships and presenting findings to varied audiences.
• Proficiency in Microsoft Word, Excel and PowerPoint and virtual platforms (e.g., Microsoft Teams) required.
• Lived experience and understanding of Indigenous healthcare priorities and practices, including First Nations, Inuit and Métis cultures, protocols, traditions, values, and rights to self-determination.
• Demonstrated comprehensive leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work in a typical computerized office environment with frequent meetings and sitting for prolonged periods of time.
• May be required to travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.
• Some evening/weekend work may be required.