Director Health Services

Position Overview

Coordinates the planning, organization, direction and evaluation of all operational, administrative and financial aspects of the Health Information Services Department. Maintains overall responsibility for the delivery of comprehensive health information systems and services that are consistent with HSC’s mission, values, goals and objectives, regional mandates, professional and accreditation standards and applicable federal/provincial legislation.

Researches, defines, co-ordinates and markets the implementation of standards, systems, tools, and methods for the collection, integration, storage, maintenance, analysis and dissemination of accurate and timely clinical and administrative health information to clients, users and stakeholders.

Fulfills the legislated mandate of the facility Privacy Officer as required in the Personal Health Information Act of Manitoba (PHIA) which includes overall compliance to legislation and the investigation and resolution of alleged violations of the Act and PHIA related polices.

Educates, advises and supports users, customers and stakeholders to understand, interpret and use health information.

Experience

• Minimum five years managing a health information environment in a medium to large size acute care hospital.
• Strong leadership and interpersonal skills, including the ability to promote, develop and foster productivity in an active 24/7 environment.
• Experience managing in a unionized environment.
• Ability to advance departmental, corporate and regional goals, mandates and philosophies in a timely manner.
• Experience specifying, acquiring and implementing automated health information systems.
• Experience working directly with professionals and support staff, i.e., physicians, nurses, therapists, educators, and administrators on the acquisition or improvement of health information systems.
• Demonstrated expertise in systems and program planning including impact analysis, budgeting, implementation and evaluation.
• Knowledge of relevant provincial legislation and the application of provisions related to documentation, use and disclosure of patient information, e.g., Personal Health Information Act (PHIA), Mental Health Act, Fatalities Inquires Act, Vital Statistics Act.
• The ability to effectively communicate with all levels of site and regional staff.
• Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the department.

Education (Degree/Diploma/Certificate)

• Baccalaureate degree in Health Care Administration, Health Information Sciences or a relevant health discipline required; graduate degree preferred.
• Certificate in Health Record Administration preferred.
• A suitable combination of education and experience may be considered.

Certification/Licensure/Registration

• Certificate or degree from a relevant health care discipline or recognized health care management program.
• Health Records Administration certification with registration at the certificate level in the Canadian College of Health Record Administration (if applicable).

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Ability to facilitate the application and utilization of health information to effect and plan for change as requested or required by site, regional, provincial and inter-provincial and federal initiatives and mandates.
• Knowledge of the Manitoba Health Abstract System and the Canadian Institute for Health Information (CIHI) mandate and the appropriate use and application of Manitoba Health and CIHI products/reports.
• Knowledge of the structure and function of the medical staff organization in the Winnipeg region.
• Facilitation, coaching and team building skills.
• Analytic, decision-making and problem-solving skills.
• Systems, workflow and process improvement and risk management skills.
• Customer service and investigative skills to resolve alleged PHIA violations.
• Automated spreadsheet, database and word processing skills.
• An innovator who is independently motivated and able to work with individuals and multidisciplinary teams to achieve deliverables within defined parameters.

Physical Requirements

Not Applicable