Clinical Service Leader - Audiology

Position Overview

Under the general direction of the Manager Health Services (or designate), the incumbent is responsible for:

1. Supervising the daily clinical service delivery and environmental/operational issues in a designated service area whereby the nature and scope of the work performed, the size of the staff population supervised, and the activities occurring and the variety of issues/problems arising are of a complex and variable nature requiring a higher level of decision making, problem solving and judgment with considerable latitude to exercise same.
2. Providing guidance to Audiologists in a specific service area through clinical leadership, mentoring, supervision, education, evaluation, and research.
3. Contributing to the delivery of quality Audiology services by examining, developing, refining and evaluating the body of knowledge and clinical practices and assisting in program planning and development.
4. Assisting with performance conversations and recruitment, as well as coordinating clinical work schedules, caseloads and service rotations.
5. Maintaining a partial clinical caseload including Audiology assessment, diagnosis, intervention, program planning, discharge planning and follow up within the established standards of care.

Experience

• Minimum of five years recent, relevant Audiology experience in a large complex environment required.
• Previous supervisory experience required.

Education (Degree/Diploma/Certificate)

• Master’s degree in Audiology from an accredited, recognized University is required,

Special Training:

• Completion of and ongoing participation in relevant courses, workshops, etc. to address continuing education requirements; supervision in Audiology and specialization required for designated clinical area.
• Training in fiscal and human resource management preferred.
• Training in Microsoft Office.

Certification/Licensure/Registration

• Must be registered with the College of Audiologists and Speech- Language Pathologists of Manitoba (CASLPM). 
• Membership in other professional organizations is also required; for example, Speech- Language and Audiology Canada (SAC) and the Canadian Audiology Association (CAA).
• Cardiopulmonary Resuscitation (CPR) Training requirements for this position shall be in accordance with the Employer policy.

Qualifications and Skills

• Demonstrated leadership, coaching and mentoring abilities.
• Ability to initiate and support change.
• General knowledge of the regulations and scope of practice documents that guide the practice of Audiology and relevant support workers such as Audiology Assistants.
• Ability to critically evaluate and apply relevant knowledge to practice.
• Demonstrated commitment to continued professional development.
• Effective written and verbal communication skills.
• Excellent interpersonal, team building and role-modelling skills.
• Must be able to work cooperatively with other disciplines and demonstrate professional judgment and initiative.
• Good organizational, problem-solving, critical thinking, and decision-making skills.
• Ability to function creatively and with minimal direction.
• Sound knowledge and understanding of evidence-based practice.
• Working knowledge of research/program evaluation methodology.
• Ability to function within a computerized environment.

Physical Requirements

• May be required to work evenings or weekends.
• May be required to occasionally work extended hours.
• May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress.
• May encounter aggressive and/or agitated clients/visitors/staff.
• Must be able to attend meetings on-site, off-site, or virtually.