Chief Operating Officer - Digital Shared Services
Requisition ID: 396075
Position Number: 20000001
Posting End Date: Open Until Filled
City: Winnipeg
Employer: Shared Health
Site: Shared Health - Digital Health Air Canada
Department / Unit: Digital Shared Services
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 03/02/2026
FTE: 1.00
Anticipated Shift: Days;Other
Work Arrangement: Hybrid
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
The Digital Health Provincial Program will facilitate the transformation of healthcare delivery through the use of Information and Communication Technology (ICT) for health system users in Manitoba. Digital Health offers a single integrated organization capable of providing province-wide solutions.
Main Function:
Reporting to the Shared Health Executive COO Shared Administrative Services, the Chief Operating Officer is responsible for leading all aspects of information technology for Shared Health, WRHA and provincial SDOs including:
- Integrating health systems across regions and care sectors.
- Improving and expanding health services by managing ICT to achieve economies-of-scale.
- Improving the efficiency and effectiveness of ICT services.
- Creating reliable and secure connections to health services.
- Working with stakeholders to improve business processes through the use of standardized application software solutions.
Experience
- Ten (10) to fifteen (15) years of experience in progressively senior information technology leadership roles in a large, complex environment involving the development, implementation and evaluation of operational and strategic IT plans, or an equivalent combination of education and experience.
- 10 or more years of experience in healthcare management with a focus on information systems and information management.
Education (Degree/Diploma/Certificate)
- Bachelor’s degree in a relevant healthcare or ICT discipline.
- Master’s degree in ICT/Business or Healthcare discipline is highly desirable.
An equivalent combination of education and experience may be considered.
Certification/Licensure/Registration
- Active member in good standing of an associated regulatory body as appropriate.
Qualifications and Skills
- The incumbent will possess, in addition to the appropriate business and technical experience and education:
- Well-developed interpersonal, oral and writing skills.
- Ability to think and act strategically, independently and tactically.
- Ability to create strong win-win, business-oriented relationships with suppliers and other key stakeholders.
- Ability to work with, and relate to, all levels of personnel within facilities, Manitoba Health, Shared Health, WRHA, and other provincial SDOs/ Regional Health Authorities.
- Comfortable interacting with and leading teams at the CXO, Board, DM, ADM and Ministerial levels within the healthcare industry.
- Knowledge of leading-edge technologies in the advancement of electronic health record.
- The successful candidate will have demonstrated strong leadership and visionary skills, and will have familiarity with health care and the health system.
- Demonstrated ability to lead strategic information systems development and to deliver solutions.
- Demonstrated ability to lead ICT implementations and to build and manage teams.
- High level of communication skills, demonstrated organizational, planning and interpersonal skills.
- Ability to adapt readily to rapid and changing environment and respond with initiative.
- Ability to interact professionally with various levels of personnel, both internally and externally.
- Demonstrated [level] leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
Physical Requirements
- May be required to travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
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EMR, Healthcare
