Application Support Analyst 2
Requisition ID: 377775
Position Number: 20071549
Posting End Date: April 8, 2025
City: Winnipeg
Employer: Shared Health
Site: Shared Health - Digital Health Air Canada
Department / Unit: Clinical Digital - Community 2
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 04/21/2025
FTE: 1.00
Anticipated Shift: Days;Standby coverage as required, On Call
Work Arrangement: Remote
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary is commensurate with education and qualifications.
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
Under the general direction of the Manager, Solution Support, the Application Support Analyst II will be responsible for and play a technical expertise role in the support of various solutions of varying complexities.
Experience
- 3+ years related technical experience within an application support environment, including:
- Intermediate knowledge of the assigned applications, with a focus on SAP SuccessFactors Recruiting and Onboarding is ideal.
- Ability to work with web-based applications and have a familiarity with web-browsers.
- Good understanding of ITIL Incident, Problem, and Change Management processes.
Education (Degree/Diploma/Certificate)
- A post-secondary degree/diploma in Computer Science, Systems Engineering or related field.
- An equivalent combination of relevant training and experience may be considered.
Certification/Licensure/Registration
- Requires a vehicle and valid driver’s license.
Qualifications and Skills
- Demonstrated leadership capabilities at the staff level. Shared Health has adopted the LEADS in a Caring Environment framework.
- SAP SuccessFactors Expert (SFX) Accreditation or complete within six months of hire.
Physical Requirements
- Overtime and on-call services.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
