#2025-011 | Community Health Facilitator

Date: February 13, 2025
Position: Community Health Facilitator - Family Connections
Status: Full Time (1.0 FTE), Permanent
Hours of Work*: Monday-Friday; 8:45am – 5:00pm
Department: Community Services 
Job Posting No.: #2025-011
Reports to: Program Manager, Community Wellness
Closing Date: February 23, 2025, at 4:00pm
Union: MAHCP
Salary: $34.836-$45.462/hr
*These hours are dependent on the operational requirements of the organization                   
*Mount Carmel Clinic operates out of multiple locations; you may be required to work in other areas
 
Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience and members of equity-deserving groups. Applicants are encouraged to self-declare in their application.
 

The Community Health Facilitator has responsibility for coordinating and facilitating all aspects of client service delivery beginning with intake and continuing throughout a participant’s involvement. The Facilitator has direct involvement in the intake process and ensures that new clients are able to access the team resources that will best meet their needs.
 
Position Summary
Under the direction of the Program Manager, the Community Health Facilitator is, in accordance with professional practice standards, responsible for the following:
 
Facilitate the intake of new clients, including program eligibility, initial assessment and assignment of appropriate team resources, including outreach workers
Identify and access appropriate resources for clients outside the team/MCC as appropriate
Coordinate program activities with the team as directed
Provide competent services MCC to clients in accordance with required standards, legal requirements, evidence-informed practices and policies
Provide intake, assessment and referral for clients in the program 
Provide community education and foster understanding in the community about the client group and the challenges they face
Encourage and support grassroots action on social issues affecting the community and clients
Arrange and support rental unit viewings, landlord interviews, and lease negotiations.
Provide tenant support including education on rights and responsibilities, home visits, and connection to local community resources. 
Identify, build, and maintain ongoing relationships with local landlords. 

Qualifications 
 
Education 
Post-Secondary degree or diploma in Health, Social Services, Community Development or related field or a combination of education, community work, and relevant experience in mental health, addictions and/or homelessness would be considered. 
Valid Drivers’ License and access to a reliable vehicle 
 
Skills, Expertise and Experience 
Minimum of five years client service experience in community development, health or social services, preferably in a community setting Minimum of three (3) years working in/with an interdisciplinary team Excellent organizational and facilitation skills 
This position requires a valid class V drivers’ licence and access to a reliable vehicle.
 
Critical Skills
Proven knowledge and ability in critical thinking, decision-making, problem-solving, and conflict resolution skills
 
Focus on Results
Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve goals and produce expected results/outcomes 
                           
Alignment with Organizational Values
Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission, and values
 
Commitment to Reconciliation
Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families 
 
Teamwork
Proven ability to work within a team environment with respect, professionalism, cooperation, sensitivity, and cultural awareness 

MCC Philosophies 
Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work
 
Communication 
Excellent verbal and written communication skills including conflict management and proficiency in the use of computer systems, including Microsoft Office suite
 
Assets
Experience in the use of electronic medical records
 
All positions are subject to Criminal Record, Child and Adult Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discussing your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill and ability required for the position.
 
Please submit your application here: https://mountcarmelclinic.applytojobs.ca/community+services/36431 
 
This link can also be found under Employment Opportunities on our website: https://www.mountcarmel.ca/get-involved/work-with-us/#current-postings
  
We thank all applicants; however, we will only contact candidates who are selected & applied via link for the interview.