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Digital Solutions Facilitator

Requisition ID: 230504 

Posting End Date: Open Until Filled

City: Thompson

Site: Shared Health

Department / Unit: Virtual Care 

Job Stream: Non-Clinical 

Union: SH Exempt-OT

Anticipated Start Date: ASAP 

FTE: 1.00 

Anticipated Shift: Days 

Daily Hours Worked: 7.75

Annual Base Hours: 2015


Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health services.


Digital solutions facilitators:

  • Coordinate and implement assigned digital health solutions at a variety of assigned health partners throughout the province
  • Build collaborative relationships at all organizational levels to support Manitoba health system service delivery organizations in adopting and using assigned technologies within the established healthcare enterprise architecture
  • Ensuring confidentiality and information integrity


This position will support providing equitable health service by supporting the adoption of virtual care services in Northern Manitoba.


3 years of experience in an information technology services role supporting operations and/or projects, preferably in a health care environment, including:

  • 2 years of experience planning, coordinating, and supporting digital technology solution implementations
  • 2 years of experience training new users at all organizational staff levels in the use and adoption of applications
  • 2 years of experience with organizational change management tools and methodologies (such as Prosci), project management methodologies or standards (such as PRINCE2 or PMBOK), and proficiently using office productivity applications and tools to support effective project processes and communications

Education (Degree/Diploma/Certificate)

  • Post-secondary degree in a relevant field (technology, business, health) from an accredited education institution; a post-secondary diploma with relevant experience may be considered


An equivalent combination of education or experience may be considered.


  • Active member in good standing with an associated regulatory body as appropriate

Qualifications and Skills

  • Demonstrated staff-level leadership capabilities including sensitivity to the cultural needs of Indigenous people. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework

Physical Requirements

  • Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg
  • Regularly involved in meetings and dealing with competing demands, interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled
  • Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle
  • Must be able to work flexible hours to accommodate service requirements for 24/7/365, province-wide client needs through scheduled overtime and on call work as required


We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.


Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.


Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.


We welcome applications from people with disabilities. Accomodations are available upon request during the assessment and selection process.