Application Administrator
Requisition ID: 358976
Position Number: 20030220
Posting End Date: May 26, 2024
City: Flexible in Manitoba
Employer: Shared Health
Site: Shared Health - Flexible Manitoba
Department / Unit: Digital Process Management
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 06/03/2024
FTE: 1.00
Anticipated Shift: Days;Standby coverage as required
Work Arrangement: Hybrid
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary is commensurate with education and qualifications.
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
Reporting to the Director, Business Services the Application Administrator provides overall administrative support, technical support and direction to the users of the applications supported in the Process Management portfolio. The incumbent is assigned the highest-level system administrator rights and oversees application administration of numerous applications including ITSM, Tap and Go, SecureLink, etc.
Experience
- Minimum of five (5) years of experience in a health information environment with a focus on health information acquisition, health information analysis and reporting, data management and the promotion of data quality and integrity.
- Demonstrated knowledge and experience with software application administration.
Education (Degree/Diploma/Certificate)
- Successful completion of a post-secondary degree/diploma in Computer Science or a related field.
A combination of relevant education and experience will be considered.
Certification/Licensure/Registration
- A valid driver’s license is required.
Qualifications and Skills
- Excellent verbal communication skills are required to effectively present complex, controversial or sensitive information to stakeholders.
- Demonstrated effective presentation and instructional skills.
- Excellent written communication skills are required to produce correspondence for a variety of audiences, including all levels of staff and leadership.
- Excellent interpersonal skills with the ability to maintain effective working relationships with all levels of staff, including internal and external stakeholders.
- Ability to communicate sensitive information verbally and in writing with patients, families and the public.
- Experience in change management, including implementing and managing change at an organizational level is an asset.
- Experience working under pressure of deadlines and responding to competing priorities to achieve defined customer service levels.
- Experience identifying, analyzing and solving complex problems in a timely manner.
- Intermediate level of proficiency in MS Office applications (Word, Outlook, Excel, PowerPoint, Access).
Physical Requirements
- Must be able to work flexible hours as required to accommodate service requirements of facilities and the provincial system.
- Overtime may be required.
- Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
