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Ward Clerk

Requisition ID: 270126 

Position Number: 20030011

Posting End Date: July 28, 2021

City: Winnipeg

Site: Deer Lodge Centre

Department / Unit: Lodge 4 A&R 

Job Stream: Clinical Support 

Union: PSAC

Anticipated Start Date: ASAP 

FTE: 1.00 

Anticipated Shift: Days 

Daily Hours Worked: 8.00

Annual Base Hours: 1950

Salary: $18.265, $18.813, $19.377, $19.958, $20.557, $21.174


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Directly accountable to the Manager of Patient/Resident Care or designate the Unit Clerk acts as a member of the health care team, performing clerical, receptionist, and related duties as directed .
Performs all duties in accordance with established  health and safety
regulations/guidelines, policies and procedures (e.g. utilizing personal, protective equipment as per safe work procedures). Notifies their Manager or their designates (i.e. supervisors) of all occurrences, injuries illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises.


  • Experience in working with the public.
  • Previous experience in a health care environment.

Education (Degree/Diploma/Certificate)

  • Successful completion of secondary education to Provincial standards or equivalent.
  • Graduate of an approved Unit Clerk training program.


  • Not Applicable

Qualifications and Skills

  • Demonstrates knowledge of, and support for:
  • The vision, values, goals and objectives of the Winnipeg Regional Health Authority and Deer Lodge Centre.
  • The Centre's Mission Statement, Residents Bill of Rights and Code of Conduct.
  • Personal Health Information Act (PHIA), Workplace  Hazardous Material  Information
  • System,  (WHMIS) and Principles of Routine Practices.
  • General office practices and procedures.
  • Regional, site and unit policies and procedures.
  • Roles and responsibilities of members of the health care team.
  • Ability to multi-task.
  • Ability to organize and  prioritize  workload.
  • Ability to recognize and pursue self-development opportunities.
  • Ability to respond to a variety of simultaneous demands.
  • Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
  • Comprehension of basic medical terminology.
  • Demonstrates  initiative and tact.
  • Effective  verbal and written communication  skills.
  • Effectively perform duties under ever-changing conditions and levels of activity with frequent interruptions.
  • Initiate requisitions and statistical reports.
  • Obtain, clarify and relay information.
  • Organizational skills.
  • Reliable, flexible and resourceful.
  • Work independently; as part of team, and seeks assistance as necessary.

Physical Requirements

  • May be required to work extended hours.
  • May involve exposure to disease, radiation, toxic materials, noise, allergens, etc.
  • May encounter aggressive and/or agitated patients/residents/staff/visitors.

The Collective Agreement this position is covered under, is identified by the Union noted above.  As a result of The Health Sector Bargaining Unit Review Act, the bargaining agent for this position may differ from the Union identified.  In the event you have any questions, please contact your site Human Resources Department.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.


We welcome applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process.

Job Segment: Medical, Public Health, Healthcare