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Quality Improvmnt Safety & Engagmnt Spec - Repost

Requisition ID: 250081 

Position Number: 20034950

Posting End Date: Open Until Filled

City: Winnipeg

Site: WRHA Community Health Services

Work Location: Winnipeg Community

Department / Unit: CE Mental Health Practice & Initiatives 

Job Stream: Clinical Support 


Anticipated Start Date: ASAP

FTE: 1.00 

Anticipated Shift: Days;Evenings 

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary is commensurate with education and qualifications.


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Our Vision is Healthy People, Vibrant Communities, Equitable Care for All". To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities.


Reporting to the Mental Health Initiative Lead, Community Mental Health Program, the incumbent works collaboratively with leadership, staff, learners and physicians to provide expertise and lead quality and safety initiatives for the Adult Mental Health Program. This position facilitates collaboration within the program and across acute sites and community services, to achieve integration and continuity of care and service. The incumbent manages the accreditation process, coordinates Quality & Safety committees, and supports individual, family, and public engagement processes and activities. The incumbent provides clinical audit support for program development and evaluation. This position will coordinate and chair working groups and process improvement teams.


  • Four years clinical work experience in a hospital, community-based mental health or crisis services environment.
  • Previous experience in a Quality and/or Safety related role in a healthcare setting.
  • Experience and knowledge of current quality improvement tools and methodologies specific to healthcare.
  • Experience and knowledge of safety with the ability to introduce innovative approaches to change.
  • Experience in engaging individuals and families in quality improvement and safety initiatives.

Education (Degree/Diploma/Certificate)

  • Bachelor’s degree in a relevant healthcare discipline required.
  • Master‘s degree in Human Service/ Health field or related equivalency and experience preferred (i.e. Psychology, Social Work, Occupational Therapy, Psychiatric Nursing, Education).
  • Formal training or equivalent experience in quality/process improvement, lean transformation considered an asset.
  • Certification in Quality Management/Patient Safety would be an asset.


  • Current registration with the applicable health professions regulatory association.
  • Valid driver’s license and access to/use of a vehicle (transportation arrangements must meet the operational requirements of the Health Authority).

Qualifications and Skills

  • Superior interpersonal, critical thinking, conflict resolution and decision-making skills.
  • Excellent communications skills, both verbally and in writing.
  • A proven ability to work collaboratively across functional units and in a matrix organization to achieve common goals.
  • Demonstrated group facilitation and presentation skills.
  • Demonstrated understanding and implementation of evidence informed public engagement strategies and activities.
  • Ability to foster a collaborative work environment and develop teams.
  • Ability to use data for improvement is critical.
  • Demonstrated ability to take initiative, problem-solve and work with minimal direction.
  • Must have excellent analytical skills and problem solving abilities.
  • Strong computer skills (e.g. Outlook, Microsoft Office, data base and online literature searches).
  • Adheres to all safety and health regulations and safe work practices.
  • May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities.


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.


We welcome applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process.


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