Diet Aide - Retail Food Services

Requisition ID: 370 

Position Number: 20010718

Posting End Date: January 19, 2019

City: Winnipeg

Site: Health Sciences Centre

Department / Unit: Tim Hortons 

Job Stream: Clinical Support 

Union: CUPE-1550

Targeted Start Date - End Date: 01/29/2018 - 12/14/2018

Reason for Term: Parental Leave

FTE: 1.00 

Anticipated Shift: Days; Weekends

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $15.516, $15.982, $16.461, $16.955, $17.464, $17.988 


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food and supply items, general cleaning and sanitizing of area and equipment, ware washing and waste removal, re-stocking or replenishing supplies, inventory, temperature monitoring, requisition of food and paper supplies, maintaining area cleanliness, handling service complaints, and limited clerical activities.  May be required to perform cash transactions.  Courteous and effective customer service is a critical component of this position.  Performs duties in accordance with established policies/procedures, daily operating standards, production and activity schedules, brand standards, timeframes, and quality assurance and risk management programs.


  • Previous food service experience preferred. 

Education (Degree/Diploma/Certificate)

  • Minimum Grade 10 education, Manitoba standards, required. 
  • Successful completion of or completion within the probation period, of a recognized food handling course (i.e. Manitoba Food Handlers) is required. 
  • Must successfully complete the Workplace Hazardous Materials Information System (WHMIS), Allergy Awareness and other safety training programs within the probation/trial period.


Not Applicable

Qualifications and Skills

  • Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
  • Excellent command of the English language, both oral and written, required. 
  • Must have excellent interpersonal and customer service skills. 
  • Must be able to work independently and as part of a team. 
  • Must be able to maintain and execute high standards of safety and sanitation. 
  • Must be able to cope in a fast paced environment.  Minimum standards of efficiency must be achieved.

Physical Requirements

  • Must be capable of accurately performing a variety of repetitive tasks requiring good manual dexterity. 
  • Must be able to handle multiple demands in a fast paced environment within set time frames and guidelines. 
  • Work area may be congested and subject to temperature variations of –20C to 25C. 
  • Lifting, bending, turning, pushing, walking, standing for entire shift may be required. 
  • Must be able to walk and/or stand for extended periods of time. 
  • Retail Food Services operates 7 days per week, 24 hours per day.  
  • The incumbent is required to work days, irregular shifts, evenings, weekends, and holidays in order to meet the demand of continuous operation.


This term position may end earlier as outlined in the Collective Agreement.


This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Health Sciences Centre, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.

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