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Crisis Worker

Requisition ID: 9101 

Position Number: 20001239

Posting End Date: June 18 2018

City: Winnipeg

Site: WRHA Community Health Services

Work Location: 3 - 755 Portage Ave.

Department / Unit: Mental Health Crisis Stabilization Unit 

Job Stream: Clinical Support 


Anticipated Start Date: ASAP

FTE: Casual

Anticipated Shift: Days; Evenings; Nights; Weekends

Daily Hours Worked: 8

Annual Base Hours: 2080

Salary: $20.097, $20.720, $21.433, $22.168, $22.915, $23.650


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

“Our Vision is Healthy People, Vibrant Communities, Care for All”. To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities.


Under the general direction of the CRC / CSU Clinical Team Leaders and Managers, and in collaboration with the CRC / CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis: Maintenance of key Working Relationships; Client/Family Support and Monitoring; Documentation; Maintenance of Premises; and Other Duties as Assigned.


Education (Degree/Diploma/Certificate)

  • Complete High School Education, Manitoba standards.
  • Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.
  • An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.
  • Mental Health First Aide and ASIST certificates or willingness to obtain.
  • Safe Food Handling Certificate or willingness to obtain.
  • The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.


  • Must have a valid Manitoba Class V driver’s license.

Qualifications and Skills

  • Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).
  • Ability to work under pressure, manage multiple demands and prioritize duties.
  • Ability to work independently and as part of a team.
  • Ability to receive and give direction.
  • Ability to coordinate and collaborate with resources.
  • Effective problem solving skills.
  • Crisis Intervention and Time Management skills.
  • Strong verbal and written communication skills.
  • Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
  • Adherence to all Workplace Safety and Health regulations and Safe Work practices.
  • Ability to prioritize tasks; excellent organizational skills.
  • Ability to respect and promote confidentiality.
  • Ability to respect and promote a cultural diverse population.
  • May be required to perform other duties and functions related to the job description not exceeding stated skills and capabilities.

Physical Requirements

  • Days, evenings, nights and weekend shifts.
  • Unexpected deadlines.
  • Some interruptions from internal and external sources.
  • Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).


This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Health Sciences Centre, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.

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