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Manager - Health Services & Patient Safety & Quality - Repost

Requisition ID: 7742 

Position Number: 20030570

Posting End Date: Open until filled

City: Churchill

Site: Churchill Health Centre

Work Location: Churchill, Manitoba

Department / Unit: Patient Safety & Quality - Churchill 

Job Stream: Clinical 

Union: Exempt

Targeted Start Date: ASAP

FTE: 1.00 

Anticipated Shift: Days

Daily Hours Worked: 8 hours

Annual Base Hours: 2015


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The Manager, Health Services and Patient Safety and Quality is responsible for the day to day operations of MDR and Stores at the Churchill Health Centre.  The incumbent organizes, controls and manages the designated Medical Device Reprocessing and Stores functions for the CHC, including the efficient utilization and management of human, material and monetary resources employed in these operations.  This position provides leadership to both areas through the development, implementation, monitoring and evaluation of systems to achieve Corporate and Regional objectives and provides feedback to the COO.  Ensures that established policies and procedures are adhered to and maintains accurate records on key performance indicators relative to the measurement of service provided, utilization and productivity. 


The incumbent also provides leadership with respect to the development, implementation and continuous evaluation and improvement of the integrated quality management program, patient safety initiatives and Winnipeg Regional Health Authority programming for the Churchill Health Centre.  This role will be acting as a key link with Accreditation activities and ROPs, and helping to drive improvement in clinical care systems by leveraging knowledge from Accreditation, Evidence-based practice, and national and international quality/safety organizations.  This position will be working on promoting a culture of safety within the Churchill Health Centre; working on managing the occurrence reporting system; and identifying trends and issues and ensuring follow-up of key occurrences.  As a member of the Management Team, provides information to the Chief Operating Officer and senior leadership team regarding Quality and Patient Safety data which influence strategic planning and operations.  Collaborates with the WRHA’s Quality and Patient Safety to ensure accreditation, occurrence reporting, complaints management, patient safety and risk management strategies are implemented appropriately and in a timely manner.  The Manager will be responsible for acting as a resource for management dealing with clinical risk issues; and other related duties as assigned.  This position will champion Ethics including capacity building and related education and networking opportunities.


  • Minimum three years current, relevant clinical experience and minimum one-year management experience in a health care setting required.

Education (Degree/Diploma/Certificate)

  • A Baccalaureate Degree in a relevant health care profession is required. 
  • An equivalent combination of education and experience as recognized by the Centre may be considered. 
  • Should a candidate without a degree be the successful candidate, that individual will be required to complete a degree within a five-year period in order to remain in the position.
  • Formal management training preferred.


  • Current registration or eligibility for registration, with the appropriate professional association required. 
  • Current BCLS certification required.

Qualifications and Skills

  • Sound knowledge and understanding of evidence based practice.
  • General knowledge of regulations and scope of practice documents that guide clinical practice.
  • Working knowledge of legislative acts governing health care.
  • Demonstrated ability to critically think, analyze, conceptualize and apply relevant knowledge to practice.
  • Expert organizational, interpersonal, problem solving and decision making skills.
  • Demonstrated leadership skills in an interdisciplinary team environment.
  • Ability to work independently within an interdisciplinary context.
  • Effective oral and written communication skills.
  • Ability to facilitate staff working to the professional expectations of practice.
  • Ability to facilitate education through the principles of teaching adult learners.
  • Ability to communicate effectively with programs, disciplines, and other administrative directors.
  • Ability to work with minimal direction.
  • Ability to function in a computerized environment.
  • Knowledge of budgets and financial reporting systems.

Physical Requirements

  • Mental and physical health to meet the demands of position.


This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred. 


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Health Sciences Centre, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.

Job Segment: Medical, Public Health, Medical Device, Healthcare

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